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An update on the situation: Since April, chip Mastercards with the Maestro logo can’t be used to make withdrawals from ATMs in Japan. This has left a few students without any funds! GenkiJACS will of course help in cases like this, but we recommend bringing an alternate source of funds too.
The specific cards that can’t be used are those that meet these conditions:
– Mastercard
– with Maestro logo
– with EMV (chip)
– issued outside Asia
– except the Netherlands and Canada, which are OK for some reason.
If your card meets these conditions, it currently isn’t usable to take out cash from ATMs here. The problem should be fixed at some point, but Mastercard’s website doesn’t list any expected date, so who knows when. It’s been nearly 3 months already!