Privacy Policy

1. Automatically Collected Data

Our website server collects no personal information automatically. However, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are Cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use cookies for a number of purposes:

• To remember which particular pages you have visited, to optimise your user experience.
• To generate statistics about usage of our website, for analysis. For this, we use a third-party cookie, set by Google Analytics. All data in our Google Analytics account is anonymized, so we do not have the ability to access individual user data. Data is kept for roughly two years before being deleted.
• Knowing if you have agreed or disagreed with our Cookies policy.
• Cookies are not used to identify you personally and are not used or any other purpose other than the ones stated above.
• You can withdraw your consent from using cookies by clicking the “No” button when prompted, or by turning off cookies for this website in your browser.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

2. User-Supplied Data

a. Non-customer Data

If a user of our website supplies us with personal information, including e-mail address, name, address, and telephone number, we may collect that information and store it.

The information we collect is only used by us to contact users for follow-up marketing purposes, and to analyze trends. We do not provide user information to any other companies.

We only contact users who have indicated that they wish to be contacted by us. If you are unsure whether you indicated that you would like us to contact you, but do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

b. Customer Data

As part of the application process, we require a certain amount of personal information from customers. This information is stored in a secure system with strict access controls, provided by the Europe-based company Intrinsiq.

Customer data may be shared with other companies, if required in the provision of services requested by the customer.

We continue to store customer information for roughly two years after your study has finished. After that time, we will either delete your information, or anonymize it for historical analysis.

3. How To Control Your Data

Upon request we provide site visitors and customers with access to all information that we maintain about them. To request your information, or to request corrections to any of your information, contact us at the address above.

If you would like us to delete some or all data that we hold on you, contact us at the address above. Data will be deleted within a reasonable time. Please note that if you studied with GenkiJACS on a student visa, GenkiJACS is required by Japanese law to store paper copies of your visa application and related documents for a minimum of two years.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

4. Explanation of what data is requested

Here we will explain why we request the information we ask for on our estimate request form